Ep. 17: Is the Customer Always Right? Getting Around the Myth.
You don't have to spend lot of time in sales or customer service before you just know... the customer ain't always right. No way. But most businesses still operate under that assumption. And you better believe customers do too. You've probably been one of them once upon a time. So, let's discuss how to craftily, respectfully do away with that and supply some REAL customer service!
More at https://salesforintroverts.com